FAQ
Frequently asked questions
For agencies
Is CookieJobs really free to start?
Yes. The Free plan is a real plan, not a trial. You can keep one job post live, receive unlimited applications and manage them in your pipeline. No credit card, no expiry.
How fast does my job go live?
Immediately. Your post is public as soon as you publish it, and it shows up in the job feed and in Google for Jobs once Google crawls it. We review new posts and remove anything that breaks our rules.
What roles can I hire for?
Chatters, chat support, virtual and executive assistants, short-form video editors, social media managers and sales or outreach reps. If the work is remote and runs on a laptop, it fits.
What do the scores on a profile mean?
Each profile shows typing speed in words per minute, English level on the CEFR scale (A2 to C2) and internet speed. Candidates enter them when they build their profile, and you can verify them in your interview.
Where are the candidates located?
Mostly the Philippines, Latin America, Eastern Europe and Africa, with candidates across all major time zones. Every profile lists country and time zone.
Do you take a cut of salaries?
No. You pay your hire directly, however you agree. CookieJobs never takes a per-hire fee.
Can I add team members?
Team seats come with the Pro plan. Join the waitlist on the pricing page and we'll tell you when paid plans open.
For talent
Does it cost anything to apply?
No. Creating a profile and applying to jobs is free, and it always will be.
What kind of jobs are posted?
Remote roles for agencies and creator businesses: chatting, chat support, virtual assistance, video editing, social media and sales. Most pay hourly, many add a sales commission.
How do I stand out?
Complete every field on your profile. Agencies filter by typing speed, English level, tools and hours, so a complete profile shows up in more searches. Write a cover letter for each job instead of copy-pasting.
How do I get paid?
You agree payment directly with the agency that hires you. CookieJobs never asks you for money. If anyone asks you to pay a fee for a job, report it to us.